Privacy Policy
Effective Date: 30 August 2026
Last Updated: 30 August 2026
SE-Connects Global (“SE-Connects Global”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
SE-Connects Global is an India-based online English language training and professional communication training business serving individuals, professionals, students and organisations in India and internationally.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services or engage with us for training services.
By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect only information that is reasonably necessary for operating our website, responding to enquiries and providing our services.
Depending on how you interact with us, this may include:
- Your name
- Email address
- Telephone or mobile number
- Country or general location
- Information contained in your enquiry or communication with us
- Course or training requirements
- Information you voluntarily provide when communicating with us
- Information necessary to arrange or provide training services
We do not intentionally request sensitive personal information unless it is necessary for a specific service and there is an appropriate lawful basis for processing it.
2. Information Collected Through Our Website
Our website may collect limited technical information automatically when you visit it, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Date and time of access
- Pages visited
- Basic technical information necessary for website security and operation
At present, SE-Connects Global does not intentionally use the website for behavioural advertising, profiling or targeted advertising.
We may introduce additional website services in the future, such as analytics, booking, payment or communication tools. If these services involve additional processing of personal data or non-essential cookies, this Privacy Policy and our Cookie Policy may be updated accordingly.
3. How We Use Your Personal Information
We may use your personal information to:
- Respond to enquiries and requests
- Provide information about our English language and communication training programmes
- Assess your training requirements
- Arrange consultations or training sessions
- Provide and manage training services
- Communicate with you regarding your training
- Maintain appropriate business and administrative records
- Respond to customer-service requests
- Protect the security and integrity of our website and services
- Meet applicable legal, regulatory or contractual obligations
- Establish, exercise or defend legal claims where necessary
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected without providing appropriate information or obtaining consent where required.
4. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) applies, we will process personal data on an appropriate legal basis.
Depending on the circumstances, this may include:
Consent: where you have voluntarily provided consent for a specific purpose, such as requesting certain communications.
Contract: where processing is necessary to provide services you have requested or to take steps at your request before entering into a contract.
Legitimate interests: where processing is necessary for legitimate business purposes, provided that those interests are not overridden by your privacy rights.
Legal obligation: where processing is necessary to comply with applicable law or legal requirements.
We aim to collect only the information necessary for the relevant purpose.
5. Enquiries and Communications
If you contact SE-Connects Global through our website, email or another communication channel, we may retain the information you provide so that we can respond to your enquiry and maintain appropriate business records.
We do not sell, rent or trade your personal information to third parties.
6. Sharing of Personal Information
We do not sell personal information.
We may disclose personal information where reasonably necessary to:
- Service providers who support our website, hosting, email or technical infrastructure
- Professional advisers where necessary
- Government authorities or law-enforcement bodies where legally required
- Other parties where disclosure is necessary to protect our legal rights, security or property
Any third-party service providers introduced in the future will be selected with reasonable consideration of privacy and data-security requirements.
7. International Data Transfers
Because SE-Connects Global is based in India and may provide services to clients internationally, personal information may be processed or stored in countries outside your country of residence.
Where GDPR applies and personal data is transferred outside the European Economic Area (EEA), we will take appropriate steps to ensure that the transfer is carried out using a lawful mechanism recognised under applicable data-protection law.
This may include an adequacy decision, appropriate contractual safeguards such as Standard Contractual Clauses, or another lawful transfer mechanism where applicable.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and complying with legal obligations.
The length of time information is retained may vary depending on the nature of the information and the reason it was collected.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it, subject to applicable legal or legitimate record-keeping requirements.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
If we become aware of a personal-data breach that requires notification under applicable law, we will take appropriate steps to investigate and respond to the incident and make any legally required notifications.
10. Your Privacy Rights
Where applicable law provides these rights, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing
- Request portability of information you have provided to us
- Withdraw consent where processing is based on consent
- Request information about how your personal information is processed
- Lodge a complaint with a relevant data-protection supervisory authority
These rights are subject to applicable legal conditions and limitations.
To exercise a privacy right, please contact us using the contact details provided below.
We may need to verify your identity before fulfilling certain requests in order to protect your personal information.
11. Children’s Privacy
Our services may include programmes intended for students. Where services are offered to children or minors, we will take appropriate steps regarding consent, parental or guardian involvement and the processing of children’s personal information as required by applicable law.
Our website is not intended to knowingly collect unnecessary personal information from children.
12. Automated Decision-Making and Profiling
SE-Connects Global does not currently use personal information for automated decision-making that produces legal or similarly significant effects on individuals.
We do not currently use personal information for behavioural profiling or targeted advertising.
13. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
If we introduce third-party services such as payment providers, online meeting platforms, booking systems, analytics services or email-marketing platforms, their respective privacy policies may also apply to the information processed through those services.
14. Cookies
Our website may use cookies and similar technologies necessary for its operation.
At present, we do not intentionally use cookies for behavioural advertising or targeted marketing.
For more information about cookies and how they are managed, please see our Cookie Policy.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology or applicable legal requirements.
The latest version will be published on this page with the updated “Last Updated” date.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have a concern about how your personal information is handled, please contact:
SE-Connects Global
India
Email: [INSERT YOUR BUSINESS EMAIL ADDRESS]
We aim to respond to legitimate privacy requests within a reasonable period and in accordance with applicable law.
17. Complaints
If you believe that your personal information has been handled improperly, we encourage you to contact us first so that we can try to resolve the matter.
Where GDPR applies, you may also have the right to lodge a complaint with the data-protection supervisory authority in the country where you live, work or where you believe an infringement has occurred.
SE-Connects Global
Online English Language & Professional Communication Training
India